Tournament League GSR, Us, Our, We, honors your trust while using our platform and We ensure the highest standards of customer service and a stringent privacy policy to safeguard User’s (herein as User, You, Your) personal and transaction related information You share with Us. Your access to the platform and/or usage of services provided on Ultimate Battle implies you being aware of the privacy policies and having provided consent to Tournament League  in regards with usage, retention and use of your personal information in accordance with the terms mentioned in this Privacy Policy.


INFORMATION COLLECTED

We collect your personally identifiable information, such as your Name, Phone Number and Email Address from You when You register for an account with Us. In case of User verification for Withdrawal service, We collect additional information of User UPI Address.



SHARING OF PERSONAL INFORMATION

At the very outset, we never reveal or share Your personal information unless inevitable. We may disclose it when:


Needed to detect and prevent identity theft, fraud and other potentially illegal acts. 

If asked to do so by law making authorities or law enforcement agencies. 

Our affiliates and associate websites if required to complete a business transaction You requested for.

LINKS:

Our platform(s) may have links to other websites or applications. You agree and understand that the privacy policies of these websites are not under Our control. You understand that once You leave Our servers, use of any information You provide shall be governed by the privacy policy of the operator of the site used by You.


SECURITY:

At Tournament League GSR  We go miles to secure your identity and information. We follow industry best practices to make sure Your valuable information isn’t lost, misused, accessed, disclosed, altered or destroyed. 


UPDATES AND CHANGES

Our Privacy Policy covers almost every concern a potential/existing User might raise. The Privacy Policy is subject to change at any time and such changes will be updated on this page. Use of information We collect is subject to the Privacy Policy in effect at the time such information is collected.


REFUND AND CANCELLATION POLICY


For any dispute or issue regarding Cancellations, please contact Tournament League team through given whatsapp no  on website or mail support at tournamentleaguegsr@gmail.com


Kindly initiate any such request within 3 days of the contest day so that the team can work and investigate to provide a better resolution.


We will try our best to create the suitable design concepts for our players/users. In case any player is not completely satisfied with our rules and match we can provide a refund, provided he reports such thing before he actually plays the match contest.


If any player encounters any suspicious activity in the gameplay (like Solo Match,Duo-Match or Team-Squad) and has become a victim of such activity is required to take necessary Screenshot or Short video recoding and report us in order to receive refund. The team will investigate the provided data and information and initiate refund.


In case if any user encounters a cheater (using cheat tools) and becomes victim should instantly take the Short video recording of the incident as an evidence and report it to Tournament League Team through <Mail or Whatsapp Chat Support so that the team can investigate and take proper action and also provide refunds to the victims.


All the verified refunds will be processed to the User's  Wallet which they can redeem